I don’t particularly think OSS is a necessary component of that model, but we’ve seen similar things with some level of efficacy in both the UK and Japan, which suggests to me that a very similar thing would achieve some level of impact in the US. The US Digital Service and similar have a portfolio approach; it will be interesting to see if they move in the direction of producing self-serve tools. (I do not perceive that as being a large portion of their portfolio as of today but am not an expert w/r/t their portfolio.)
I don’t particularly think OSS is a necessary component of that model, but we’ve seen similar things with some level of efficacy in both the UK and Japan, which suggests to me that a very similar thing would achieve some level of impact in the US. The US Digital Service and similar have a portfolio approach; it will be interesting to see if they move in the direction of producing self-serve tools. (I do not perceive that as being a large portion of their portfolio as of today but am not an expert w/r/t their portfolio.)